1. Data controller
The controller of the data processed through this website is SmartKit, available at smartkit.ro.
For any request related to privacy or data processing, you can contact us at contact@smartkit.ro.
Privacy Policy
SmartKit treats with confidentiality the data submitted through the website and through the service configurator. Internal access to this information is limited to authorized personnel who need it in order to answer commercial, technical or administrative requests.
Data submitted through the website forms is not sold and is not used for purposes other than
managing our relationship with you. However, the technical transmission of configurator forms
is handled through Web3Forms, used as the technical provider for message delivery.
2. What data we collect
Depending on how you interact with the site, we may process the following categories of data:
- contact data: name, company, phone number, email address;
- configurator data: location type, selected services, budget, project details and other information entered by the user;
- messages or information voluntarily sent through forms or email;
- technical data strictly required for website operation, such as the cookie banner preference.
3. Purposes of processing
- to respond to requests submitted through the website;
- to prepare quotations, assessments and commercial proposals;
- to continue communication regarding submitted projects, services or requests;
- to ensure the protection and technical operation of the website;
- to comply with applicable legal obligations.
4. Legal basis
We process data primarily on the basis of one or more of the following legal grounds:
- steps taken at the request of the data subject before entering into a contract;
- performance of a contractual or pre-contractual relationship;
- our legitimate interest in responding to requests and managing the website;
- compliance with legal obligations, where applicable.
5. Confidentiality and recipients
The data is treated as confidential information and is accessed internally only by authorized persons. We do not sell or transfer your data to third parties for marketing purposes.
To the extent strictly necessary for website operation and request delivery, we may use technical suppliers or data processors. Within the SmartKit configurator, we use Web3Forms to send the form to our contact address. This provider acts as a technical processor of the data entered in the form.
6. How long we keep the data
We keep data only for the period necessary to respond to a request, continue commercial discussions or comply with legal obligations. When the data is no longer necessary, it is deleted or archived according to applicable internal practices.
7. Your rights
Under applicable law, you may request:
- access to personal data;
- rectification of inaccurate data;
- erasure of data, where legally possible;
- restriction of processing;
- objection to certain processing activities;
- data portability, where applicable.
To exercise these rights, please write to us at contact@smartkit.ro.
8. Cookies and local storage
The website may use essential cookies and local storage mechanisms required for operation, including remembering your consent banner choice. If we introduce additional optional services, this page will be updated accordingly.
9. Data security
We apply reasonable organizational and technical measures to protect data against unauthorized access, loss, alteration or disclosure. However, no method of transmission over the internet can be guaranteed as absolutely secure.
10. Contact and updates
We reserve the right to update this policy whenever changes occur in the operation of the website or in the applicable legal framework. Please review this page periodically.
For privacy-related questions: contact@smartkit.ro.